The vast majority of users keep their metal safely in the vault. When they sell, they receive cash in their BullionVault account which can then be withdrawn back to their bank account.

But you can also withdraw the metal. The fees vary according to the circumstances:

Gold

1. Where you cannot reasonably be paid safely by bank transfer we reduce our fee to just 1%, plus transport and insurance costs, regardless of the size of your withdrawal.
2. Where the normal bank transfer could be used, but you elect a physical withdrawal, there are 3 options:
1. For whole, standard 400 oz gold bars the cost is 2.5% plus insured shipping.
2. Smaller standard 100g bars cost about 3-5% - depending on the location they are going to. This includes shipping and insurance.
3. We also allow withdrawal of non-standard amounts (e.g. smaller bars) but these cost 7.5% as we have to buy these products in to meet your request. The minimum withdrawal is 50g.

Silver

We only support withdrawal of whole 1,000 oz bars of silver bullion. The fee is 10%.

Platinum

We only support withdrawal of whole kilograms of platinum. The fee is 10%.

Palladium

We only support withdrawal of whole kilograms of palladium. The fee is 10%.

BullionVault gold, silver and platinum are all VAT (sales tax) free - for as long as they are held in our vaults. Upon physical withdrawal gold remains exempt, but 20% VAT then applies on silver and platinum.